Jamaica Hospital Medical Center

The worst staff on sunday's Jan 21st 2024 especially head nurse and Howard Sigel who's not even a doctor , my wife 57 years old was taken on a flat stretcher from our home emergency from a pinch nerve the above mentioned did not evaluate nor was she given iv or X-rayed her at all but lied on his report .This was the second time at emergency room for same condition which was on record when she explained and showed Sigel previous paperwork given he stated he will not give her morphine which she didn't request , she stated as I was on phone that he should know cause he's the doctor,he was rude disrespectful and neglected her condition and perhaps thought she was an addict and home not to mention how rude nurses ignored her and a male nurse staff undressed my wife while having female staff available which was inappropriate and considered sexual harassment and assault yes in front of other male patients in the emergency room, this is the second time such inappropriate actions were condone by staff and the first time was on Jan 5 when a Chinese mental patient (which should been place in mental ward) had covered my wife while placing his hands on her physically while she was in pain corrections officers present has to intervene which didn't stop the mental patient requesting for my wife to flash him flesh. Jan 21 was the last and final visit and now to proceed with action with negligence and also discrimination for not evaluating her condition and treating her for muscle spasms which was not the case then lied on report so beware of pa Howard Siegel and Sunday staff and yes administrator is now aware for further investigation and legal actions will be taken . She was brang out on a wheelchair so no difference in her condition.

A nurse dropped my IV on the ground and still put it in my arm all dirty and nasty. She then attached my saline bag to another patients bed and did not tell anyone. When they moved said patient they almost ripped my iv out my arm I started screaming they gave me dirty looks for screaming. Next nurse comes tried to move me while talking to an other nurse I start yelling “my bags attached to that bed!” cuz no one’s told me if my bag has been moved. The nurse moving me starts yelling at me I start crying they ignore me.

Ambulance and nurse in ER named Laurie Regan is very very rude. I would not go here again. I hope Jamaica Management reads this. It’s your job to take care of people. Not very nice hospital. Bigg mistake

Absolutely terrible level of professionalism. Brought my mom in via 911 because she was showing serious symptoms. She needed me to be around to help interpret but they separated us and stopped giving us any updates on her. When my mother requested an interpreter, they simply ignored her request. Even though she needed an X-ray, because they were preparing her discharge already, the nurse told the technician no point in doing an X-ray and they simply let her go, and she is still very sick. Absolutely would avoid this place.

I went to the er because I was having pain in my pelvic. I’m pregnant and they wouldn’t do an ultrasound because i decided not to give blood work. I was not provided services because I didn’t give blood work. Never heard of that. So I went home. This hospital is the worst ever. I wouldn’t let my dog come here.

My husband was brought in by ambulance Friday night.when I asked the nurse at the desk where he was she told me that I was not allowed in the ER and I had to sit in the waiting room. When I asked why she told me due to COVID no family was allowed to be with the patient.i Sat in the ER waiting room from 130 am till 1030am with no updates and when I asked for updates I got attitude that they were extremely busy.i didn't know how he was til he met me in the waiting room when he was discharged.i don't know of any hospital that refuses spouses to be in the ER bc of COVID at this point.

It's a very bad experience in the Jamaica Hospital emergency unit. Try to go to another place. ER is always busy. 4 patients each booth. 10 booth, mostly 30 patients. There is no place for stand either. One DR. in the ER.

Absolutely terrible level of professionalism. A family member was sent here from the airport she doesn’t speak English and not from this country and they will not allowed me to see her. She needs my help to interpret but they just don't care. I told the nurse that I would take her to a different hospital and I asked for a supervisor but the nurse in the front window send me to see security. What is this a prison??? It sure looks and feel like one. The security guard was very rude and said that I cannot see a supervisor and that the nurse was the only person I could talked 2. Feels like a hostage situation. Luckily Another security guard was kind and went to check on her but I’m still here unable to see her. even after an hour drive from Long Island she still not in a room. Absolutely would avoid this place.

The over night nurse in the psych unit are rude. They treat the patients so nasty. They are very inpatients and anytime you ask them for something they have an attitude. My family was calling to check on me and they constantly kept hanging up on them. The African lady is the worst one. She doesn’t deserve to even work around people. It’s utterly DISGUSTING and someone need to talk with them about. I DO NOT RECCOMEND. They think everyone is “crazy” smh. Very sad

Jamaica hospital EM room is the most disgusting place super disgusting the full with patients and blood on the floor and flies everywhere in that place my gosh they can’t stop for a moment and have someone clean up the mess the smell is beyond me no way man. Always asking about Covid it here it is a lot of nets and flies are you serious.

I recently gave birth to twins here in September. I had the privilege of being under the care of Nurse Keisha and Rachel during my recent hospital stay, and I can't speak highly enough of her exceptional service. From the moment she walked into my room, her warm and compassionate demeanor instantly put me at ease.

Dr. Ubaid and Nurses named Keisha and Rachel and a few more demonstrated an impressive depth of knowledge and skill in their field. These 2 nurses were always attentive to my needs, explaining medical procedures and treatment options in a clear and understandable way. Their dedication to ensuring my comfort and well-being was evident in every interaction.

What truly sets Nurse Keisha and Rachel apart, however, is their genuine kindness and empathy. They not only cared for my physical health but also took the time to listen to my concerns and provide emotional support during a challenging time. Their reassuring presence made a world of difference in my recovery.

I wholeheartedly recommend Nurse Keisha and Rachel to anyone in need of healthcare services. Their professionalism, expertise, and unwavering compassion makes them an exceptional healthcare provider, and I am truly grateful for the care they provided during my hospital stay. Thank you, Nurse Keisha and Rachel, for your outstanding service and dedication to your patients' well-being.

I recently lost someone very close to me when an unfortunate illness befell upon them. Coming from India, I had set notions of how the US offered better care, better facilities, better medicine, better doctors. And I wish I wasn’t so air headed. I know this may sound ill worded, but what was unfair was losing someone I had grown up with despite being surrounded by a specialist team of some 11 doctors that couldn’t control an infection. It’s impossible to gauge the fear that the patient may have felt when she didn’t speak the language, wasn’t explained what treatment she was being offered, wouldn’t let a relative stay with her at all times. I just wished they cared more. Less about the technicalities and more about the patient. Patients deserve care. They deserve to understand and to be understood.

Racist doctors . And it’s not like they are even trying to be low key . If you are someone of color you get treated differently .

A lot of the staff are rude , they are forgetting you’re paying or your insurance is paying them. You’re not there for free!!!!

My wife gave birth here 2 weeks ago and had a terrible experience. She had COVID and so we were quarantined for the duration of the stay. I don’t know if this is the reason why, but the care she and our son got as a result was terrible and at times borderline negligent.

Some things that went wrong:
- At triage the nurse dropped the syringe bottle attachment which left my wife bleeding everywhere while she waited for me to find a clean replacement (and was impatient that I couldn’t quickly find one)
- Despite knowing my wife couldn’t get an epidural until her blood was tested, the nurse took 30 minutes to clean the blood she spilled rather than send the samples for testing.
- My wife requested an epidural around 3:30 am and it wasn’t administered until almost 8 am
- After giving birth, we didn’t receive our bill of rights and post-partum care guide with information that we were supposed to have received during admission and reviewed over the course of our stay. We didn’t even know this was something we were supposed to get until we were having a conversation with a lactation consultant who asked if we had some of the info that was in it. This was a few hours before discharge on day 4 at that point.
- We didn’t receive forms for our sons birth certificate and SSN application until after someone contacted us to ask why we hadn’t filled them out yet and we responded that we never received them.
- Some (not all) nurses and caretakers gave diminished care in order to avoid having to get dressed for COVID protocols. They had me come to the door and act as a liaison many times carrying medicine, food, or taking and giving care instructions. This was even when my hands were full with caring for our son.
- They left my wife’s food in the hall many times without letting us know it was there, so when she did get it, it was cold.
- At one point her pain management meds were skipped and we requested them when we noticed, but by then her pain had already built.
- Her request to check her incision due to pain and bleeding was ignored and her complaints were disregarded.
- At discharge our discharge nurse said we couldn’t leave until we watched videos we had just learned about from the packet mentioned earlier. Then she talked down to us for not watching them while also being upset that we couldn’t listen to her give additional aftercare instructions at the same time.
- At discharge we were asked if my wife was okay walking out instead of getting a wheelchair. I had to say no and request a wheelchair.

The only positive was that not every nurse was terrible. We had a nighttime nurse (I think her name was Rayna) who was amazing. Ms. Smith was a stellar daytime nurse the day we had her. And Paula and Nicole the lactation specialist were so kind and helpful as well.

Fui tres beses a emergencia con un dolor en el pecho . Me isieron exámenes y RX me dijeron que no tenía nada que tood estaba bien . Pero aún me siento mal me duele mi pecho no es posible que tan siquiera me ubieran dado algo para el dolor . Y aún sigo asi. Estuve en emergencia y ya cuando me iban adar de alta le dije aúna enfermera que que podía tomar para el dolor por que no aguantaba y ella medijo que ellos no podían hacer nada por que no encontraban nada pero si quiere me ubieran recetado taylenol pero ni eso. Solo con la ayuda De Dios e podido luchar con esto. Soy poca para dejar reseńas pero las enfermeras fueron muy groseras llegue hasta con ataque de pánico me estaba muriendo y solo me desian Seńora siéntese ya la van atender . Por que yo a cada rato me levantaba y les Espresaba mi dolor. La disque doctora . Solo era vueltas y yo le desia que no aguantaba mi dolor y ella me miraba como que no le importaba. No lo recomiendo tuve una mala esperiencia . Con el dolor en mi corazón dejo esta reseńa . Talves así ponen a gente que se preocupe más por el prójimo

What a bad dirty place. Floors dirty!! Looks like never sweeped or mopped. The guards at the main entrance looked like they shower only on Christmas. Red eyes, annoyed and obviously HIGH! And the rest room for the public is unavailable because they just mopped the floor! The mopped the floor and it's wet and hazardous to use for 1 hour 20 mins. Really really bad place. I think it's better to die then get cured at this dirty hospital.

I gave birth in August unexpectedly. And can i tell you this from the moment i walked in the customer service was great! I had my baby pre mature the doctors and nurses did a excellent job for caring for both of us. All my questions was answered no information was left untold to me,from start to finished it was a great stay and couple of months well of visits to the NICU daily.
To my NICU nurses i won't remember everyone's name but just to name a few nurse Jennifer, Tarrah, Anna, Jerry, Paula, Vickie and the list goes on. And to my doctor's Dr A. Jain and the many others who really took care of my baby.. I just want to say thanks alot we do appreciate the great work that you are doing keep doing what you all love and the Lord will continue to bless you. I certainly cannot leave out my doctor Maria kon and the others who took care of me on ward.. the nurses did a excellent job big up to nurse Sharon.
Save the best for last.. smile my lactation nurses they certainly motivate me to keep up my pumping and helped me so many times when I needed assistance with my breast clogged. Five star to Nicky and Paula and others thank you much I do love and appreciate you all.
The cleaning staff and securities thanks for the tips and small talks great words of motivation to never give up on my baby fighting in the NICU.. I am recommending Jamaica hospital medical center to any mother who is looking a place of comfort for giving birth. God bless them