Apple Grand Central

 4.5
(212) 284-1800
New York City, 45 Grand Central Terminal, New York, NY 10017

If you’re navigating the frantic, rhythmic pulse of Midtown Manhattan, you’ll find a high-tech sanctuary tucked inside one of the world’s most famous architectural marvels at Apple Grand Central. Located at 45 Grand Central Terminal, this isn't your typical storefront. It sits majestically on the East and Northeast balconies, overlooking the iconic Main Concourse with its celestial teal ceiling and the famous opal-faced clock. In 2026, it remains a breathtaking example of how modern innovation can live in harmony with history, offering a quiet vantage point to watch the "city that never sleeps" rush by beneath you.


The experience of "entering" the store is unique because there are no traditional doors or glass walls separating you from the terminal. Instead, you simply ascend the marble staircases and find yourself surrounded by the signature long maple-wood tables, which contrast beautifully against the terminal’s original golden-hued stonework. In 2026, the balconies are bustling with commuters and travelers testing out the latest breakthroughs, from the incredibly thin iPhone 17e to the powerful MacBook Neo. It is a tactile, open-air environment where you can explore Apple Intelligence features or get a personalized, immersive demo of the Apple Vision Pro while hearing the distant, echoed announcements of departing trains.


What truly makes Apple Grand Central a community pillar is its role as a "digital town square" for the hundreds of thousands of people passing through every day. Through the Today at Apple program, the store offers free daily workshops that are specifically tailored to the fast-paced New York lifestyle. You might catch a 15-minute "Express" session on productivity while waiting for the Metro-North, or join a "Photo Tour" that takes you through the terminal’s hidden corridors to capture the perfect architectural shot. In 2026, these sessions have become a favorite for both curious tourists and local professionals looking to sharpen their creative skills between meetings.


Visiting this location is a seamless part of any New York City journey. Whether you’ve booked a Genius Bar appointment for expert technical help on your way to the office or you’re using "Apple Pickup" to grab an online order before catching a train home, the service is characterized by a blend of Big Apple efficiency and genuine helpfulness. Its position within the terminal means you are steps away from world-class dining and the historic Whispering Gallery, proving that the most advanced technology is at its best when it's woven into the very fabric of the city’s most beloved landmarks


 


The best way to buy the products you love.


Mac


iPhone


iPad


Apple Watch


AirPods


AirTag


Apple TV 4K


HomePod


Accessories


Apple Gift Card


How can we help you?


Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.


Shop online with a Specialist  Reserve an in-store shopping session 


From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.


Get support Manage your reservations


Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°


Request an in-person sign language interpreter


Apple Support


iPhone


Mac


iPad


Watch


AirPods


Music


TV

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Reviews about Apple Grand Central

 5 
07.03.2026 16:23
Este local de ventas de productos Apple que es la modernidad, se encuentra “EMPOTRADO” en un icono de la historia de los años 1900 de Manhattan. Se llena de historia tu mente entre la pujanza del inicio de poder de NYC en los años 1900 a …
 5 
07.03.2026 16:22
I had no idea this was here! It is an open-space store, just up the stairs, easy to miss if you are not looking. Anyways saw some of the newest products here and liked them.
 4.0
07.03.2026 16:22
Fuimos a comprar un iPhone y, honestamente, la atención no fue buena, sentimos que nos querían sacar de encima, luego fuimos al que está cerca de Central Park y ahí si realmente atendieron bien
 4.0
01.02.2024 15:48
I didn’t like my experience there today! I made an appointment to replace my battery! I came in early but wasn’t let in which I understood! Came back at my scheduled appointment and walk in where technical support was delivered! I had two staff there were walking free but ignored while I was walking towards them, maybe they didn’t want to take any other customers or maybe it’s something else! I had to ask the girl if she assit me! She asked if I had an appointment and what did I want. I explained her my issue which was battery replacement! We went through the process and I explained her that I already had a bad experience with this issue because Apple make me took an appointment with bestbuy Fordham Road on December 1st but when I went there they told me they don’t have a battery for my model! Nevertheless I was told that I had to wait 1 hour 30 mn for the service to be done and when I asked why no acceptable answer was given to me other than many people were there waiting which wasn’t true! I felt like it was a way to discourage me to get the service I came for!
It was already 5:30 pm and I couldn’t wait that long! I had to leave and I could felt the relief from the staff, like I don’t want do this .No alternative offered and no words of consolation, not even have a good day! I have been paying my Apple care subscription for two and half years and cannot even have a proper battery replacement! It’s just about the money but not the service! Disappointing
 5 
01.02.2024 15:48
Everyone was super helpful, kind, and prompt with their service. No issues whatsoever.
 5 
01.02.2024 15:47
Obviously convenient. Good customer service
 5 
17.10.2023 15:24
Muy buena atención nada comparado con la mala atención de la tienda apple de la 5ta avenida. Aquí muy buena atención muy buena experiencia
 5 
17.10.2023 15:24
I cannot express how helpful Hazel was in helping fix my laptop! Not only was she kind and friendly during my appointment, she was extremely fast and professional with fixing my laptop!! I was told this issue would take a while to fix by another Apple retailer, and she resolved it within a day!! She was such a big help and I cannot recommend her more!
 5 
17.10.2023 15:24
Atendimento rápido.
 3.0
17.10.2023 15:23
The two times I’ve been here for service have been nothing but headaches. I came to get my AirPods replaced they gave me the same exact AirPods right back. Yesterday I went to get my phone fixed they “repaired” it for an hour just for me to wake up having the same issue. I genuinely think they just take your items to the back and leave them there until you pick them up. Go somewhere else please.
 5 
17.10.2023 15:22
I attended two classes here. The employees are very friendly. I learned a lot for free.
 5 
17.10.2023 15:21
Que lugar maravilhoso,adorei a arquitetura,parecia que estava em um filme,um sonho.
 5 
17.10.2023 15:21
Gran variedad de productos y servicios dentro de una arquitectura hermosa como lo es la Gran Central.
 5 
17.10.2023 15:01
I popped into the Apple Store today to take a look at some MacBooks, as I'm looking to make the switch from my Lenovo Chromebook. Wanted to say a special thank you to Daviell, who was extremely helpful, informative and professional. While I was only browsing today, I sincerely appreciated all the helpful information he shared with me which has definitely helped me with my decision-making. Hopefully I'll be back in the store soon to make my final purchase!
 4.5
17.10.2023 15:01
그랜드 센트럴 오이스터 바에서 굴먹고 잠깐 들렸습니다. 아이폰 15가 나왔을 때라 실물 영접하고 싶어서 가봤습니다. 너무 이뻐서 사고싶었는데 비싸서 못삼 내년에 16은 꼭 사야지.. 매장이 생각보다 엄청크고 사람도 많습니다. 제품구매 희망하시면 직원분이 친절하게 도와주시려고 하십니다. 신제품 전시를 엄청많이 해놔서 줄서서 안봐도 됩니다. 그냥 애플 제품 구매하려고 가도 좋은 곳이긴한데, 그냥 미국 애플스토어 자체의 느낌을 느껴보려고 가보는 것도 좋을것 같습니다!
 5 
17.10.2023 14:59
Wow….What a freaking cool Apple Store. Right out in the open of Grand Central Station. Highly recommend you go check it out.
 5 
17.10.2023 14:59
I love this store. Besides the beautiful location in the grand hall at Grand Central Terminal, everyone is so nice and helpful. And the people at the Genius Bar are truly geniuses. Big shout out to Vlora with helping me get the new iPhone 15 Pro Max and setting it up for me. She was so kind, helpful and patient. And another big shout out to Hazel at the Genius Bar for your help in running diagnostics on my old phone and getting my battery replaced so I can give that phone to my mom.
Apple, where do you find - and how do you keep - such great employees?!?
 5 
17.10.2023 14:58
Магазин Apple находится прям на вокзале, все отлично и доступно.


 

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