Costco Wholesale Staten Island

Went with a friend. Typical Costco. Road rage drivers in the parking lot, shopping carts are huge and uncomfortable to maneuver. Payment lines are wild.

Store was neat meats could be better in prime cuts. salmon was good prices seam a little to high ?

Its Costco what do you expect Good customer service good quality items good food samples pizza drinks everything you can imagine but in bulk what does Costco have that they don't have they have everything amazing

I always order, have gotten spoiled. Sometimes go get water an other essentials.

Employee working the self checkout register was extremely rude. She refused to scan the leftover items in my cart even though I had no more room for food near the register. She also made a distasteful comment about me "putting items on their sloppy."

I spend nearly $1000 at this Costco location monthly to provide food for my family, and yet it always seems to be a continuous headache here.

Terrible customer service experience.

This location is a study in contradictions. There is ample parking, but they always seem filled (and people will double park in front of the entrance anyway). The place is huge, but it still gets crowded, especially on weekends. They have tons of items but still sell out - although they do restock items that sell out. I find a lot of the people who shop here to be unpleasant and impatient; willing to run a cart into your back. I've seen a lot of them giving the workers grief over the new policy of checking the membership card at checkout, as if they make the rules. On the flip side, I've found most of the workers to be extremely nice, with a sense of humor, people like Lance who came inside from the gas pumps; Diane and Marcos, who work Customer Service; Milena at the cash registers; or Maryanne, who always has a smile at the exit doors.

Not what it used to be
It's no secret it's more crowded than it used to be, but there's not enough staff to handle it all
Forget the tire and battery center, they completely suck
Optical is still good, and the gas station is still cost/time effective

As always Costco has what I need just like any other Costco. However I have to say the experience at check out was less than ideal and made me feel like I never want to return here again. As we were checking out at self check out, my mother scanned her card twice because we were paying for the groceries with two separate cards (both under my moms name) and a nasty little troll of a women comes marching over to us with the stinkiest little attitude in the world. She mentioned we weren’t allowed to scan the card twice which I then explained to her the situation and yet she still hung around to watch us scan everything and made me hand one of the receipts over to TRIPLE count the items on the receipt. My mom was a little annoyed as anyone would be if someone was watching over your shoulder which she said in Spanish and the attitude of this women went from bad to worse. She went off about how my mom was talking badly about her and called her crazy which she definitely didn’t do, and I told her that but she kept going on and on. Anyway I think her name was Barbra or whatever, Costco invest in some sensitivity and diversity training clearly it’s needed at this location.

All around great service, wide variety of products, and a built-in restaurant.

The place is always crowded and everything you could possibly need is there watch out for the shopping carts everyone is always in a hurry..

The Tire Center here is super knowledgeable and helpful. Anthony and Joe took care of a tire/rim issue other Costco place in NJ couldn't do. I highly suggest this place for any tire needs.

Way too crowded the lines to leave the store are ridiculously.. you have cashier ringing you up and they have to check the cart to see if your stealing smh.. the line should be for self checkout and if a person failed Tom’s an something then give them the option to pay instead of thinking the worse!! People aren’t trained to be cashiers

Costco has almost everything I need. I just wish for all Customers that Costco not raise the price on our memberships any more cause of the rising prices of groceries, tv’s, towels, facial & bath necessities, home goods, etc. Us consumers can’t afford to buy anything any more. Things have to start getting better for all of us. Thank you

Great place to shop for large items. The store is clean and their shopping carts are great!!!!

Overly crowded and the deals are not that great, most of the staff are rude.

Very comfortable place to enjoy with family to go shopping. The point is that this Costco store is very different from the rest. It is also very clean and organized of the rest ones.

Inadequate parking and long lines. The prices and products are outstanding

Always busy, best gas price on the island

I do instacart and like a decent human being i wait in the park in front of the store, but there are asian people who wait with their 10 phones RIGHT OUTSIDE of the store so they can get Costco wi-fi and all the batches,it makes it hard for people who are working fairly and i have never seen nobody telling them anything for that, meanwhile in other Costco instacart workers are not even allowed to wait in their car at the parking lot.

Edit 2023:
IDK what's going on lately but this store isn't being ran the same way as it use to be. I don't know if it's the management or just the employees have lost their motivation but seriously needs to get with the program. I have been a member since 2010 and this new work ethic and experiences I have witnessed this past year or so make me question my membership and business with Costco in this area.

2019:
Place is usually always busy definitely for good reason. It is after all Costco

Pros
- Great deals usually with decent prices
- Gas is probably the best price for the quality of gas
-Union store: always a plus when you have a known union store. Honest days pay for a honest days work.
- Depending on who is on the job good customer service
- Good food at food court at Great prices

Cons
- Being it is usually packed I do think they could make a second deck for parking and update this store as it has been some years since renovation
- Also like I said as a pro there are definitely some that are unfit to be inside this establishment
- Food court line usually moves slower then average
- ALMOST ALWAYS moving or taken items. This creates probably the main reason I cant give 5 stars as much as I truly support this company. I feel like I am on super market sweep any time I am going here looking for items

Bulk items at reasonable prices. Membership require to shop .