Mercedes-Benz of Brooklyn

 3.9
718-2585100
New York City, 1800 Shore Pkwy, Brooklyn, NY 11214

Mercedes-Benz of Brooklyn: Premier Luxury Automotive Experience
Excellence in Automotive Sales and Service in Brooklyn

Located at 1800 Shore Pkwy, Brooklyn, NY 11214, Mercedes-Benz of Brooklyn is a distinguished dealership serving the luxury automotive needs of the Brooklyn community. Whether you are seeking the cutting-edge innovation of a new Mercedes-Benz, a certified pre-owned luxury vehicle, or precision maintenance for your current car, our facility provides an unparalleled experience defined by sophistication and commitment. We are dedicated to delivering world-class service that matches the quality and prestige of the Mercedes-Benz brand.


Mission and Legacy: Precision Performance

Mercedes-Benz of Brooklyn is built on a foundation of passion for automotive excellence and a commitment to customer satisfaction. Our mission is to guide you through your ownership journey—from your first test drive to long-term vehicle care—with transparency, integrity, and expertise. We believe that driving a Mercedes-Benz should be a seamless experience, and our dedicated team is here to ensure that every interaction exceeds your expectations, whether you are browsing our extensive showroom or consulting with our specialists.


Comprehensive Services and Solutions

Our state-of-the-art facility is fully equipped to address all your vehicle needs through advanced diagnostic tools and genuine manufacturer technology. We specialize in comprehensive mechanical maintenance, complex repairs, and authentic parts replacements. Our service department employs factory-trained technicians who utilize Original Equipment Manufacturer (OEM) parts, ensuring your vehicle’s performance, safety systems, and luxury features remain as precise as the day they left the factory. By choosing us, you are opting for technical mastery and long-term vehicle reliability.


The "Mercedes-Benz of Brooklyn" Edge

What truly sets our dealership apart is our unique blend of elite technical expertise and client-focused concierge service. We understand the specific demands of luxury vehicle ownership and the busy lifestyles of our New York City clients. From our refined showroom environment to our streamlined service lane, every aspect of your visit is optimized for efficiency and comfort. Our staff possesses deep expertise in the latest electric and hybrid vehicle platforms, ensuring you receive the most relevant and forward-thinking advice in the automotive industry.


Pricing & Investment

We are committed to full transparency regarding the maintenance and acquisition of your luxury vehicle.





Service Category
Estimated Market Range




Service A (10k Miles)
$350 – $500


Service B (20k Miles)
$600 – $900


Multi-Point Inspection
Complimentary with service


Luxury Sedan/SUV Sales
Premium MSRP pricing





Financial Flexibility: We offer competitive financing and leasing options through Mercedes-Benz Financial Services. Our team is happy to discuss customized payment plans and protection packages tailored to your specific vehicle investment.




Business Snapshot



Feature
Details




Primary Services
New/Certified Pre-Owned Sales, OEM Service, Parts


Price Range
$$$$


Operating Hours
Please call (718) 258-5100 for current appointment availability


Why Choose Us
Factory-trained technicians, massive inventory, NYC luxury standard



Frequently Asked Questions

1. Is an appointment required for service?


Yes, scheduling an appointment is highly recommended to ensure we have the necessary time to provide specialized care for your vehicle.


2. Do you offer "Service A" and "Service B" maintenance?


Yes, our service center specializes in both Service A and Service B intervals, ensuring your vehicle remains in peak operating condition.


3. Are loaner vehicles available?


Loaner vehicles may be available during major service appointments; please request this during your booking process.


4. Can I see your current inventory online?


Yes, our full inventory of new and pre-owned vehicles is updated daily on our website for your convenience.


5. Do you use genuine Mercedes-Benz parts?


Absolutely. We use only authentic OEM components to maintain your vehicle’s warranty and structural integrity.


Multilingual SEO Footer

Español: Mercedes-Benz of Brooklyn ofrece una experiencia de lujo en ventas y servicio técnico para su vehículo. Nos dedicamos a mantener su Mercedes-Benz en condiciones impecables con atención experta y profesional.


Russian: Автосалон Mercedes-Benz of Brooklyn предлагает полный спектр услуг по продаже и обслуживанию автомобилей премиум-класса. Мы гарантируем профессиональный сервис, оригинальные запчасти и индивидуальный подход к каждому владельцу Mercedes-Benz.


Chinese (Simplified): 位于布鲁克林的 Mercedes-Benz of Brooklyn 为您提供高端的奔驰购车与售后维修服务。我们凭借卓越的品牌专业知识和专业的维修技术,致力于为您带来极致的用车体验。


 


Sitting right on the edge of the Gravesend Bay waterfront, Mercedes-Benz of Brooklyn at 1800 Shore Pkwy is far more than just a car lot; it’s a premier destination for luxury in the heart of the borough. This state-of-the-art facility stands out against the Brooklyn skyline, offering a sophisticated space where the "Three-Pointed Star" heritage meets the hardworking spirit of New York City. Whether you are driving in from Bensonhurst or taking the belt parkway from Queens, the dealership serves as a sanctuary for those who appreciate world-class engineering and a retail experience that feels genuinely personal.


The showroom floor is a curated gallery of the latest automotive innovations, featuring everything from the whisper-quiet electric EQS models to the raw, high-performance power of the AMG line. For those who need a blend of luxury and utility, their inventory of SUVs like the GLE and GLC is unmatched in the area, providing the perfect vehicle for navigating Brooklyn’s cobblestone streets or weekend escapes to the Hamptons. Beyond the new releases, they maintain a rigorous Certified Pre-Owned program, ensuring that drivers can experience the prestige of a Mercedes-Benz with the peace of mind that comes from a factory-backed inspection.


What truly defines this location is its massive, high-tech service center which is designed to keep your vehicle running like it just left the factory. The technicians here are specialized experts who understand the intricate details of German luxury, using only genuine parts and the latest diagnostic tools. They offer convenient amenities like a comfortable guest lounge with Wi-Fi and refreshments, as well as a fleet of loaner vehicles to ensure your day doesn't stop just because your car is in the shop. It is this commitment to "The Best or Nothing" that has built a loyal following among Brooklyn’s most discerning drivers.


Located just a stone's throw from the Caesar's Bay Shopping Center, Mercedes-Benz of Brooklyn is easy to access and even easier to work with. The team here prides itself on a transparent, low-pressure approach to sales and financing, making the transition into a new lease or purchase as smooth as a drive across the Verrazzano. If you are looking for a dealership that understands the unique pulse of New York and provides a level of service that matches the quality of the cars they sell, 1800 Shore Pkwy is the definitive home for luxury on the waterfront.


Search Pre-Owned Inventory


Meet Our Staff


Search New Inventory


Service Center


Certified Pre-Owned Benefits

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Reviews about Mercedes-Benz of Brooklyn

 5 
02.07.2026 17:36
I had a great experience purchasing my Mercedes, and John made the entire process smooth from start to finish! He was professional, knowledgeable, and never made me feel pressured. Everything was straightforward, and there were no headaches or unnecessary stress throughout the sale. He took the time to answer all of my questions and made sure I was comfortable every step of the way. If you're looking for an easy and enjoyable car buying experience, I highly recommend asking for John. Thank you again for making my Mercedes purchase such a positive experience!
 3.0
16.03.2026 22:17
I had the absolute worst experience at Mercedes Benz of Brooklyn. The staff who worked with me kept telling me to come in and lying to me saying they have a great approval for me. They did not communicate properly and I worked with Hong. Hong did not tell the truth on several occasions and kept telling me to come in. They had me waiting for almost 2 weeks to tell me they can’t help. They are the worst sales people I ever worked with. I would advise you to never go to Mercedes Benz of Brooklyn as they are scammers. I am sickened by those people working at this location. I NEVER had such a bad experience purchasing a vehicle. I would advise you to go to Mercedes Benz of manhattan as they are very professional. Do not waste your time because they don’t work with you they make you feel horrible. They also made me leave a deposit and now when I asked back for the deposit they told me I would have to wait 14 business days. Hong lied very often to me and he made it seem like we were working to. Damir the finance manager is also rude and nasty. He didn’t want to work with me and told me I should refinance a car. Jamie is also super rude. Just beware of this place! I ended up getting a finance approval at Mercedes Benz of manhattan for a much lower rate. The finance manger even called me to ask me to delete my review and I told him this was my experience I can’t remove it. He forced and begged me to remove it and called my phone several times. I thought it was highly inappropriate for someone to force me to remove my review. This goes to show how rude and obnoxious these people are. Hong called me and asked me to remove my review and accused me of putting up multiple reviews. Do not ever go to this dealership they are horrible and misleading people who will tell you incorrect information to make sure u think you have zero chance of getting a car. I attached a picture of the lovely Benz I was able to get from Mercedez of manhattan at a great approval and couldn’t be happier!
 3.0
16.03.2026 22:16
I had a very disappointing experience at Mercedes-Benz of Brooklyn, specifically with Mustafa Shakeel. My interaction with him was extremely unpleasant. He was rude, dismissive, and spoke with a noticeable attitude throughout the conversation. It was as if he didn’t want to speak to me at all.

Instead of providing the level of professionalism and customer care you would expect from a Mercedes-Benz dealership, he came across as disrespectful and uninterested in actually helping. The entire interaction felt uncomfortable and was the complete opposite of good customer service.

When you’re dealing with a luxury brand like Mercedes-Benz, you expect a certain level of courtesy and professionalism, and unfortunately that was not my experience here. I hope management takes this feedback seriously because no customer should be treated this way. Maybe hire some staff that actually respects and wants to help customers.

I strongly recommend not going to this dealership and not giving them any business at all. Will definitely NEVER be back.
 5 
16.03.2026 22:16
Thank you Jalen for the best experience! Usually, buying a car is very overwhelming but Jalen made this experience so easy and smooth. He took the time to show us all of the features on the vehicle and continues to follow up with me after the purchase, to see if I had any questions regarding the functions, which I really appreciate. I’m in love with my car!
 5 
06.02.2024 16:44
Sales person Jay was terrific, finding the best program and car for what we needed. What was initially discussed is what we closed with. Sam in Finance was terrific as well. No pressure at all throughout experience. Mercedes Brooklyn, highly recommended.
 5 
06.02.2024 16:43
2nd Mercedes I purchased here at MB of Brklyn in less than two years, Only with the Help of truly the best Salesperson and Dude I've ever purchased from, BRANDEL GRAY- ONLY BRANDEL!!
Genuine, Caring and Helped Narrow down the best choices and always comes Through (Best Cars here)- Manager Allie is So Great also! Will Always Purchase here and recommend MBofBklyn to all our relatives+friends
 5 
25.10.2023 14:57
My sales guy was Mersim omg he was the best every I took a chance and called on Friday not knowing on Tuesday I would be driving home in a new car . Cause the car I now have wasn’t even the one we was looking at it was a 2020 now we have a 2023 so the score I will give is not on the 1-5 list it would me 100% and Sam was Also amazing these two men stayed back late very late to make sure we got what we wanted.. so I hope they will be shown gratitude from the big boss cause they we’re both amazing . These men deserve raises.
 3.0
25.10.2023 14:57
I wish, I could leave zero stars! I went to their parts shop, and ordered hinges for my van. They are so incompetent, that they ordered the wrong piece. They then ordered again, this time from Germany, I waited a week for that, and guess, what? They got the wrong part again! I'm beyond furious! They don't deserve to be in business! I can't use my van for the second week now, all because of them! Retards!
 5 
25.10.2023 14:56
I had my car repaired and serviced with this location a few times and the experience with Karen was absolutely flawless and incredible! Aside from being extremely kind and personable, she was on top of things and underpromised/overdelivered. Karen from the service department is the luxury i think of when i think of Mercedes-Benz.

She was on point on her time estimates, super responsive, kind and truly went above and beyond with my appointments. i highly recommend Mercedes-Benz of Brooklyn service department, when working with Karen. thank you so much for taking such good care of my car!
 3.0
25.10.2023 14:56
3 years ago I gave a 4 star rating, today it will be a 1. I forgot I'm sunglasses in a loaner vehicle Saturday evening, call when they reopened Monday morning. They said it's not there, and it wasn't stolen by their employee. Like sunglasses has legs and a mind of their own. Speaking to customers like they are stupid is absolutely disrespect.
 5 
25.10.2023 14:56
Top notch outstanding professional services. Kudos to George and the team.
 5 
25.10.2023 14:56
Had my G-Wagon serviced and it was such a pleasure dealing with Karen, she kept me updated every day.

Thank u Karen for your great service and I really appreciated your sincere help.
 5 
25.10.2023 14:56
Mercedes Benz of Brooklyn by far is the best dealership I have ever worked with. Sales, service, financial departments are top notch. One thing in my life that is seamless.
Thank you ❤️
 3.0
25.10.2023 14:55
We were shopping around for a vehicle and decided to stop in there since i have been driving by that dealership for years. From the start i let the sales person know WE ARE NOT LOOKING TO PURCHASE TODAY. Which it seems like he did not understand
because everything he was saying was like we would be leaving with a car. We came in to price out our options which were absolutely ridiculously priced but we went along with it. Believe me when i say this they wanted 10k down for an a220 with AMG package to get the payment to 638 a month for 39 months with 7.5k a year. PS that thing is slow. I have never felt like i want not free to leave as i did in that dealership, the sales man got so desperate that he said “can you please buy a car because if i don’t close a sale today they will fire me. ” Needless to say we went to Alpha Romeo in LI and got an amazing deal 503 a month for 36 months with zero down and 10k miles a year with a buy out option. Will never set foot in this dealership again.
 5 
25.10.2023 14:55
Very clean, everyone is helpful and with a smile.


 

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