Mercedes-Benz Manhattan

 4.4
212-6291600
New York City, 770 11th Ave, New York, NY 10019

Mercedes-Benz of Manhattan: Premier Luxury Dealership
Your Destination for Mercedes-Benz Excellence

Located in the heart of the city at 770 11th Avenue, New York, NY 10019 (between 53rd and 54th Streets), Mercedes-Benz of Manhattan is a distinguished institution with over 70 years of service. As the only dealership in the country owned and operated directly by Mercedes-Benz USA, it serves as a flagship location for the brand, offering an uncompromising inventory and top-tier service.


Showroom & Inventory

The sprawling 330,000-square-foot facility features two expansive indoor showrooms that showcase the latest from the brand:




Main Showroom: Highlights the complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and a rotating selection of vehicles from the Mercedes-Benz Classic Center.




Vehicles: New and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans.




State-of-the-Art Service Center

The Authorized Service Center provides expert care, utilizing Genuine Mercedes-Benz Parts to ensure your vehicle performs to factory standards.


Key Service Amenities & Options:




Mobile Service: Expert technicians can come to your home or office for maintenance throughout the Greater New York area.




Express Service: Dedicated care designed to be completed in 60 minutes or less (available with or without an appointment for specific services like Service A/B, tire rotations, and battery replacements).




Advanced Inspection: Features UVeye 360-degree inspection technology in the service lane to ensure no detail is overlooked.




Customer Amenities: Complimentary valet parking, loaner vehicles (by appointment), shuttle service within Manhattan, high-speed Wi-Fi, workstations, and a lifestyle boutique café with complimentary refreshments.




Hours of Operation



Department
Monday – Friday
Saturday
Sunday




Sales/Showroom
9:00 AM – 7:00 PM
9:00 AM – 5:00 PM
Closed


Service
8:00 AM – 7:00 PM
8:00 AM – 7:00 PM
Closed





Main Contact: (212) 629-1600




FAQ


How do I schedule service? You can book online via their service portal or by calling (212) 629-1600.




Is there after-hours drop-off? Yes, the facility offers a secure after-hours drop-off option for your convenience.




What is the difference between Service A and Service B?




Service A (10k miles/1 year): Includes oil change, filter replacement, fluid level checks, tire inflation, and brake inspection.




Service B (20k miles/2 years): Includes all Service A items plus cabin dust/combination filter replacement and a brake fluid exchange.






 


New Vehicles Certified pre-owned car Service Center Pre-Owned Vehicles


Located on 11th Avenue between 53rd and 54th streets, Mercedes-Benz Manhattan is a 330,000 sq. ft., state of the art experience center and the cornerstone of Mercedes-Benz USA retail operations.

The flagship dealer for Mercedes-Benz in the United States, we’re ideally located to serve the needs of Mercedes-Benz, smart, and Sprinter owners in New York City, residents and visitors alike.

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Reviews about Mercedes-Benz Manhattan

 5 
02.07.2026 17:33
Carmen provided an outstanding experience from start to finish. She was professional, knowledgeable, and made the entire process smooth and stress-free . She took the time to answer all my questions and ensured everything was handled perfectly. I highly recommend Carmen and the team at Mercedes-Benz Manhattan!
 5 
02.07.2026 17:33
Just picked up my new GLB from Mercedes-Benz of Manhattan. The experience is always fantastic. From Malik, technician prepping my vehicle, to Scott in finance. The entire staff are experts at what they do! Harald has been my sales POC for several years. He always finds the right deals for me. I cannot say enough about his professionalism. He gets it right each time. What I would also like to mention is that updated showroom. It is absolutely stunning including a coffee bar and snacks. All the high end models displayed beautifully. Everything is state of the art! Mercedes-Benz of Manhattan is the place to go if you are in the market for a luxury car along with a luxurious experience! Thank you all! See you in 2 years!!
 5 
02.07.2026 17:33
Mary was the most amazing sales representative at Mercedes-Benz Manhattan. Not only was she incredibly patient with first-time buyers like us, who had almost no knowledge about cars, but she also guided us through the entire process with care and professionalism.
She took the time to explain every detail, arranged test drives, and answered all of our questions with impressive knowledge and expertise. What touched us the most was the extra attention she gave when helping us register the car. Knowing that the number 8 is considered lucky in our culture, she made a special effort to select a license plate that included an 8.
These thoughtful gestures and personal touches not only eased our anxiety throughout the car-buying process but also created a memorable experience for our entire family.
If you're planning to visit Mercedes-Benz Manhattan and purchase your next dream car, I highly recommend asking for Mary. She truly goes above and beyond for her customers and took us to the Mercedes world with another level, love it ❤️
 5 
06.02.2024 16:28
It’s always pleasure dealing with MB of Manhattan! Amazing service! Love my car! Everything was delivered as promised! Thank you! Can’t wait for a next a next car!
 5 
06.02.2024 16:28
Excellent customer service Angelo Sanchez service advisor did a great job on making sure I was help and happy with my service on my car
 5 
06.02.2024 16:28
I am completely happy with the way I was treated -from my first visit to lease a car, to the day I bought it when the lease was expiring.
 5 
25.10.2023 15:04
Met with Mike Giordano. He could not have been more pleasant and helpful. He listened to us intently and did not try to “ hard sell” us. Really appreciated his professionalism. It was so refreshing. We ended getting a beautiful car at a price that fit our budget. Great experience!!
 5 
25.10.2023 15:04
Gregory Gazzola was fantastic! He is an excellent asset to the company and I am fortunate to have had such a smooth experience with him and Mercedes-Benz Manhattan.
 5 
25.10.2023 15:04
Great experience working with Casper! Everything was smooth and I had a car in a week. Happy to have a new car with the Mercedes-Benz family.
 4.0
25.10.2023 15:03
I purchased my vehicle off a lease. My sales contact Mary Godek was excellent. Extremely helpful throughout the process. My only small complaint was that it took an inordinate amount of time to close the contract when i arrived at the dealership. Evidently only certain people can complete the process, and you were shorthanded. I had to wait almost 2 hours. The manager of the service department was excellent and I have a small nonoperating issue that I may need to take care of and he indicated that he will be back in touch with me. . All in all a very positive experience.
 3.0
25.10.2023 15:03
The service here at MB has fallen off; because servicing our vehicle takes too long and they no longer have loaners available when they are needed. There used to be a refreshment stand that isn’t the same. So I feel it’s almost just like going to a regular mechanics service station. The only difference is the people who work there are still courteous and respectful.
 5 
25.10.2023 15:03
This was my second time buying from Manhattan Mercedes. A smooth transaction & wonderful experience with my sales lady Judy P. I would definitely recommend friends and family to buy from Judy .
We love the car ,
Thank You
 5 
25.10.2023 15:03
The actual work was good, everything was done, it took two whole days for a recall for the fuel pump, which I was never told about. Then when finally completed the second day in the after, it was not delivered until 7 PM that eve, here again if I was notified that afternoon about delivery delay, I would have made thr trip to pick it up here again no communication…and what happened to a loaner, never offered one when I dropped the car at 8 AM, when I asked for one, not available. This is our third 3 year lease, we really expected more, customer service, …interesting to see if someone takes the time to read this and put the necessary changes in place. Very easy to do, say questions, let me know…probably will never hear back…jus check in to service last Friday, I called enough..
 5 
25.10.2023 15:03
I had a wonderful experience at MB Manhattan. Harald was polite, knowledgeable and made the whole process the most fun I have had at a dealership ever. A big thank you to the whole team and especially Harald and John. Ill definitely be coming back in the future.
 5 
25.10.2023 15:02
I got into the dealership early as i would like to leave asap. I know they open at 8 am so I was willing to wait. However the staff allowed me to come in and welcomed me and facilitated the drop off even before they were supposed to start working. Unbelievable in this time!!!! Kudos for going above and beyond and thank you for being considerate.
 5 
25.10.2023 15:02
We visited this place several times. And every time we enjoyed the service and atmosphere there. We would especially like to mention our manager Anastasia Zbarskaya, who was very supportive and helped us from the beginning to the end of all phases.
 5 
25.10.2023 15:02
Fast and friendly customer service always
 5 
25.10.2023 15:02
I am very happy with the service that I have been provided by Mercedes Benz. Angelo Sanchez went above and beyond to make sure that my car was worked on and returned to me on a timely basis. He treated me with respect and listened to all my complaints. I would gladly recommend Mercedes Benz to all my friends and family.


 

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