Clinics, medical centers Hospitals

NYC Health + Hospitals-Kings County

3.8

718-245-3131

New York City, 451 Clarkson Ave, Brooklyn, NY 11203

NYC Health + Hospitals/Kings County has a rich legacy for its pioneering role in medicine. Today, with over 627 beds, our hospital remains on the cutting edge of technology and provides the most modern procedures with state-of-the-art equipment. Built in 1831 as a one room infirmary for publicly supported care of the sick, NYC Health + Hospitals/Kings County continues to be a leading health care facility whose mission is to provide care to everyone regardless of their ability to pay. The hospital provides a wide range of health services, and specialties are offered in all fields of modern medicine. More than 200 clinics provide a wide array of ambulatory care services.

TOP important and interesting reviews from patients

- Recently gave birth here and everything from the emergency room, labour and delivery and then my 2 day recovery in the maternity department was amazing. The doctors and nurses and all other staff treated me like family. Its very easy for that situation to be traumatic as we're our most vulnerable while giving birth and in the days after, but the team that worked with me made sure I felt safe and comfortable.

Ps. I usually hate hospital meals but I was pleasantly surprised by how good everything was.

- My father was transfer from another hospital to Kings County with a head trauma. The doctors and nurses in ER were very professional and helpful. He was in ICU unit for 1 week. I can always talk to the doctors about his condition. The Nurses and Aides in his room did a fantastic job. Then he was transfer to regular room and Rehab. I can only say big thank you to all people in ER, ICU, REHAB for providing great care for my father!

- ER Waiting rm was what I expected it to be, (10hrs). Just with alot more ppl needing services. Staff were very professional. The system works. They did ask everyone to leave who didn't have a wrist band. Family members are still not allowed in. Not even one. Which is sad to me. I could've used my wifey support, but it's ok I get it.(COVID19) ER Keep up the great work you do.

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Reviews about NYC Health + Hospitals-Kings County

3.0

07.02.2024 15:57

Terrible front desk service. Waited 7 hours because the night shift desk kept calling out patients numbers but not names. Couldn’t get it together, then blatantly ignored me as I was standing in front of them (bleeding) trying to get their attention. Terrible all around but the nurses were cool.

4.5

07.02.2024 15:57

Both my PCP and NP Saud at the Liver, were very professional. They explained every details to me. My concerns were all addressed.
I feel more relaxed now. Thanks to both of them.

5

07.02.2024 15:56

After years of attending Kings County Hospital as both an in-patient and an out-patient, I only have good to say about the doctors, nurses and pharmacy staff and even the housekeeping staff! I have found them all very helpful and pleasant to deal with!
I would willingly recommend them to anyone!

3.0

18.11.2023 18:40

The wait times are insane. I know people don’t care about women’s issues but wow. Unbelievable. About to see the doctor and he tells me there’s a shift change so I will have to wait another hour…after waiting 6 hours. Just absolutely no regard for peoples time or how they’re feeling. Imagine being in excruciating pain for 5 hours in a dirty waiting room. The bathrooms are dirty too with gunk on the walls. A roach was laying in the water foundation.

3.0

18.11.2023 18:39

Had my care in the obgyn clinic and everyone is super nice and helpful,but the environment needs to be maintained more and also they need to stay on top of appointments. I was supposed to do an ultra sound every two weeks, and it's been over a month and haven't gotten one.When I was in for my last visit, they had brown water and spiders. This isn't the environment you should have for people getting ready to have a baby at your hospital. Two stars just because the staff is super friendly.

3.0

29.10.2023 17:49

The only good thing about this place is the tech. Other than that I'd rather go to downstate across the street. Not only did they wrongfully discharge my father. (he was rehospitalized like a week after being discharged here. We went to downstate and they did what kings couldnt do in a month, in a week)
But they also can't answer the phone. They transfer you to wrong departments. The need to update their numbers aswell. I should not go directly to the hospital to be able to speak to someone. If you miss or have an upcoming appointment even the number provided on the letter DOES NOT WORK.
They truly only got 2 stars from me because the icu is A1, specified diet, and they have new equipment (whereas downstate looks broken down lol sorry.) But the communication, empathy, organization, and staff, horrible. I never knew who his doctor was (we often joked that they only came when he was sleeping) The nurses were rough (i forgot the names of those that cared and went above and beyond. I just remember a ms. Morris and a ms.Natalie dialysis nurse). The social workers passed us around like a hot potato. We got into contact with the boss and I think she was the biggest fiber saying the doctors said my dad was fine and that he didn't need a subaccute rehab. WHICH DOCTORS? WE NEVER SEEN HIM/HER. They never had time to speak with us. It was wild. You guys. We litterally had to ask a stranger drag my dad up the stairs once we got home. These people could care less. Found out my cousin works there too and she has the same mentality as them speaking with her was troublesome. And I don't think she even realized it until speaking with me. I think the workers here are just jaded.

Just fix your phone numbers please. I want to reach who i need to reach. Because now I need to go there in person to ask and set up appointments which is stupid. I worry for everyones loved ones in there. I really do.

4.0

29.10.2023 17:49

The staff were respectful and nice! I loved how Tiffany and KB (BHA’s) were very helpful and fun to play with. They were there when I needed them most. I like Ms. Kamai Pugh she was very nice towards me. The bad things are the rooms are way to cold and the food is very nasty other than that I think it’s a great hospital!

5

29.10.2023 17:49

Dr. Holcomb was the absolute best! although I'm not a fan of kings county she made the experience very pleasant . Her dedication and concern should not go unnoticed and they are blessed to have her in there department .

3.0

29.10.2023 17:48

I would leave 0 stars if I could. After getting hit by a car I was unconscious and had severe head trauma. I was “released” or in my opinion forced to leave when they found out I had no insurance. I was completely unaware of what had happened and did not feel at all able to care for myself. I was not fully cognizant and I have no idea how I was able to make it home safely. They should pay for the danger they put me in. The lack of competence and empathy of the staff and administration for allowing a place like this to still operate is mind blowing.

3.0

29.10.2023 17:48

There is a Covid outbreak on the 6th Floor of the hospital amongst the staff. My brother tested positive and the staff did not inform me because they are trying to cover up the staff that haven't been wearing masks. Nurse Debra Merlyn Archer, thought she was being funny by telling me it was my responsibility to ask specific questions and if I didn't ask them if he had covid it was my fault that I didn't know. She was nasty and rude. She needs training on how to speak to people and she also needs training on how to be an effective head nurse. Her coworkers told me she makes the floor tense. Aside from that I believe the hospital also has a responsibility to report outbreaks which they didn't.

3.0

29.10.2023 17:48

I went to the ER last week with a dental abscess and was treated amazingly by Dr. Stein and the team who drained the abscess. I was then referred to the ambulatory dental clinic for further observation the next morning and made it clear that “I wasn’t getting any extractions” but wanted them to see what else they could drain from the tube that was inserted the night before. Dr. Izzo was very short and seemed annoyed that I didn’t want to let him pull my teeth when I had already told him I had a real dental appointment in a few days. Later that night, I got an alert that my chart was updated. I checked it to find that Izzo had quoted me as saying "there ain't no way y'all are taking any of my teeth out today” like I’m a runaway slave. Though he did call and apologize after my complaint, I still feel this needs to be shared. I will be following up to see if he has really taking the diversity or sensitivity trainings I was told by his supervisor that he would be taking.

3.0

29.10.2023 17:48

Terrible! I received a follow up appointment for a knee injury that I had, which was literally several months from the date that I actually came to the hospital for them to tell me at the last minute, the day before my appointment is scheduled that I have to reschedule since the orthopedic doctor was not going to be there. They said that I have to wait an additional month and and 5 days for another appointment! Are you serious ?! This is extemely unprofessional! My knee is killing and I'm pregnant and it's only going to get worst from here.Any other hospital I wouldn't have this problem. I was all ready for my appointment for them to cancel the day before! Ridiculous! You're better off going somewhere else.

3.0

29.10.2023 17:48

The worse place to even begin with… staff don’t know what they doing and the doctor’s telling my baby mother she has to wait for a room when her water broke hours ago and they won’t give her anything to help bare her pain… just a bunch of low life nurses

3.0

29.10.2023 17:47

Made us wait 5 hours in the waiting room finally called us in waited 2 hours to see a doctor then had to spend another night there with no bed sitting on a recliner chair then waited 7 hours the next day for them to say it’s nothing. Truly terrible hospital a woman died here in the waiting room, save yourself the trouble if I could give zero stars I would.

3.0

29.10.2023 17:47

I was in ER with my mom. Horrible Nurses in adult medicine. Nurses in admitting were more professional. ER murses are sloppy and just dont give a damn.
This is an HHC hospital
They need to monitor the staff better.

Only here due to ambulance staff saying we had to come here.

Forgot to add no one gives their name and they hide the ID

Kings county staff just Dont give a damn!

They should be ashamed to say they work here.

3.0

29.10.2023 17:47

I'm currently sitting in the hospital since 1pm. It is 10:30 pm. I was told 4hrs ago I was being admitted so they can monitor me. I was brought in via ambulance and wheeled into the Critical Care area. Admitted but not getting g a roo.m I have asked for food, water, a God damn pillow multiple times. NOTHING!!! I keep being told "I will look into it" and "A nurse is supposed to take care of that". This place is absolute trash!

3.0

29.10.2023 17:47

Worst hospital in the world they will miss treat you they did something to me so I won’t Iive long they will do anything for money they the worst hospital they send me home with a brain bleed an they said idc your famous we paid your not.they said idc this is real we going to say it’s fake.

3.0

29.10.2023 17:46

Was in the obgyn clinic and everyone is super nice and helpful but the environment needs to be maintained more and also they need to stay on top of appointments. I was supposed to do an ultra sound every two weeks and it's been over a month and haven't gotten one and when I was in for my last visit they had brown water and spiders. This isn't the environment you should have for people getting ready to have a baby at your hospital. Two starts just because the staff is super friendly

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