Open Road Volkswagen Manhattan

 4.5
646-358-8100
New York City, 802 11th Ave, New York, NY 10019

Open Road Volkswagen Manhattan: Premier German Engineering in NYC
Your Gateway to Volkswagen Excellence

Located at 802 11th Ave, New York, NY 10019, Open Road Volkswagen Manhattan is your destination for world-class German engineering in the heart of New York City. We are committed to providing an elevated automotive experience, blending the versatility, reliability, and innovation of the Volkswagen brand with the premium, concierge-level service that our Manhattan clientele expects. Whether you are searching for your next electric ID.4, a fuel-efficient Jetta, or an adventurous Tiguan, our team is here to guide you through every step of your vehicle ownership.


Our Mission: Innovation and Integrity

At Open Road Volkswagen Manhattan, our mission is to redefine the car-buying and maintenance experience. We believe that choosing a vehicle should be an exciting and transparent process, while maintaining your vehicle should be effortless. We strive to foster long-term relationships with our community by operating with absolute integrity, providing clear communication, and employing a staff of experts who are passionate about the Volkswagen lineup. We aim to ensure that every driver leaves our showroom—or service center—with complete confidence in their vehicle.


Comprehensive Volkswagen Services

Our dealership offers a full suite of services designed to keep your Volkswagen performing at its peak:




New & Pre-Owned Sales: A comprehensive inventory featuring the latest Volkswagen models, as well as a rigorously inspected selection of certified pre-owned (CPO) vehicles.




Factory-Certified Service: Our technicians are factory-trained and utilize advanced diagnostic equipment alongside Genuine Volkswagen Parts to ensure your vehicle remains factory-perfect.




Finance Center: Professional, tailored financing and leasing solutions designed to fit your unique financial goals.




Convenience Amenities: We provide streamlined service processes, comfortable waiting areas, and a commitment to efficient turnaround times to accommodate the busy Manhattan lifestyle.




The "Open Road" Advantage

What sets us apart is our deep commitment to the Open Road philosophy: providing an expansive, transparent, and superior customer experience. We leverage our prime Manhattan location to offer unparalleled access to the latest VW technology, including the expanding electric vehicle (EV) lineup. Our service team is uniquely equipped to handle the specific demands of city driving, offering expert insights on maintenance schedules that keep your VW reliable in urban environments. When you choose Open Road Volkswagen Manhattan, you choose a dealership that values your time, your safety, and the lasting legacy of your vehicle.


Multilingual SEO Summary

Español: Open Road Volkswagen Manhattan ofrece una selección excepcional de vehículos nuevos y seminuevos, junto con servicios de mantenimiento certificados. Nos dedicamos a brindar una experiencia de cliente superior y profesional.


Russian: Дилерский центр Open Road Volkswagen Manhattan предлагает широкий выбор автомобилей Volkswagen и профессиональное техническое обслуживание. Мы гарантируем высокое качество сервиса и индивидуальный подход к каждому владельцу.


Chinese (Simplified): 位于曼哈顿的 Open Road Volkswagen Manhattan 为您提供大众品牌的高品质购车与售后服务。我们凭借专业的品牌知识和精湛的维修技术,致力于为您带来安心、便捷的驾驶体验。


FAQ Section

1. Is an appointment required for service?


Yes. To ensure our technicians can provide the focused, efficient care your vehicle deserves, we require appointments for all service and maintenance visits.


2. Can I see your inventory online?


Absolutely. Our website features our full, up-to-date inventory of new and pre-owned vehicles, allowing you to browse and compare models from home.


3. Do you service electric vehicles (EVs)?


Yes. Our service center is fully certified and equipped to handle the maintenance and diagnostic needs of Volkswagen’s entire electric vehicle lineup.


4. How do I contact the dealership?


You can reach our sales, service, or parts departments by calling (212) 659-3300. We look forward to assisting you.


Pricing & Investment

We strive for complete transparency regarding vehicle pricing and service costs.





Service/Category
Market Excellence Focus




Standard Maintenance
Tailored to model specifications


Brake System Service
Performance-grade OEM components


Multi-Point Inspection
Complimentary with service visits


New VW Models
Competitive and transparent pricing





Financial Flexibility: Our finance specialists are available to discuss current Volkswagen lease programs, purchase options, and extended protection plans tailored to your needs.




Business Snapshot



Feature
Details




Primary Services
New/Used Sales, Financing, Certified Service, OEM Parts


Price Range
$$ - $$$


Operating Hours
Please call (212) 659-3300 for Sales and Service availability


Why Choose Us
Factory-certified experts, EV specialization, premium NYC location


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Reviews about Open Road Volkswagen Manhattan

 5 
02.07.2026 17:52
I purchased my Golf R at Open Road Manhattan, and the experience was truly outstanding. From the very beginning, Nomar made everything feel easy, personal, and genuinely customer-focused. He even went the extra mile and picked us up from home, which really shows his level of dedication.

He stayed after hours to assist us without rushing, making sure every detail was taken care of. It’s rare these days to find such a human and authentic approach. On top of that, being bilingual in both Spanish and English makes the entire process smooth and accessible.

If you’re considering buying a car, I can’t recommend Nomar Sanchez and the team at Open Road Manhattan enough. True professionals who make a difference.
 5 
02.07.2026 17:52
We had another 5 star experience leasing our new vehicle with Open Road VW Manhattan. Our Sales Consultant, Christina, took great care of us and worked with her financing team to secure excellent pricing.

Be sure to ask for Christina if you plan to purchase or lease your next vehicle at Open Road VW.
 5 
02.07.2026 17:51
I went to Open Road Volksvagen for my yearly service/maintenance.

I was helped by Carol Morin, who was extremely nice, knowledgeable and whose customer service was beyond fantastic.

She took the time to check my vehicle history, mileage, etc., and was the one to recommend what type of service I should get. She was helpful in walking me through all steps and details, and managed to work with her team to get things done in a very short amount of time.

While given how old my car is, I dont necessarily need to get my service done at Volksvagen directly and could get it done in any garage, I will definitely come back anyway given how valuable a customer Carol made me feel.

I highly recommend anyone going there to ask to work with her, she is the one that made the whole experience trully pleasant (not an easy thing when talking about car service...).

Thanks again Carol!
 5 
02.07.2026 17:51
I just leased a car with Jayden Lacroix. He is a fantastic salesperson. Smart, organized and efficient. He helped me get the best deal, the car I wanted and was just an all around nice person. The manager, Sincere McGee, at Open Road is also excellent. I recommend both of them without hesitation.
 5 
08.02.2024 13:17
Carol and the rest of service department were very helpful to us when a part with an extended warranty broke on our VW. We brought it in on a Tuesday. There was a backlog for diagnostics and we were heading out on vacation on Thursday. Carol worked hard to priorize the work and got our car back with the work completed in time for our trip! When we picked up the staff were very sweet and even asked where we were headed to advise on directions out of the garage. Thank you for your great customer service, Carol and team!
 5 
08.02.2024 13:17
By far the best experience I have had at any dealership. The salesman Tom who took care of us went above and beyond to help us. I will highly recommend everyone that is looking for a vehicle to stop by and most importantly ask for Tom. Tom will do everything possible to help everyone out. Thank you again Tom for everything you did for my family and myself. I highly appreciate it.
 5 
08.02.2024 13:17
i have been a customer for many years, got a new car recently, Thomas Horan was very helpful with choosing the car and getting all documentation.
 5 
25.10.2023 15:20
We were assisted in looking for a new car by Jeff Isaac-Hodge at Open Road VW. He is a very knowledgable and professional salesman, with an eagerness to assist us in finding the right car. He went to extra lengths to please us, and was not high pressure. We highly recommend him to anyone looking for a new VW or Audi product. In addition, we have received excellent service over the years from Lisa Jimenez, our expert Service Advisor. She has always tried to work with me on delicate situations, and I find her tact and knowledge to be superior. They are both compassionate professionals, and would recommend either to anyone looking for a new car or comprehensive service.
 5 
25.10.2023 15:19
Great experience with Open Road VW Manhattan. Tom Horan was extremely knowledgeable and helpful. He helped get us the car we wanted for a very fair price. I’ll absolutely recommend Tom and his team and be sure to go to Open Road for our future car purchases.
 5 
25.10.2023 15:19
Brandon is the best salesperson I’ve ever worked with. He’s genuinely nice and honest and I felt so comfortable during the whole process. That dealership is super lucky to have him.
 5 
25.10.2023 15:19
Great Dealership! Jeff from sales is awesome. His tutorial on how things work on the new ID4 was very informative.
 5 
25.10.2023 15:19
My wife and I recently leased a vehicle from Open Road. We are incredibly pleased with our experience making the purchase, and with the car. In particular, we are grateful to our sales consultant, Jeff, who did a great job all the way through.
 5 
25.10.2023 15:18
My experience at Open Road was superb! Jeff was kind and put me right at ease. He was knowledgeable and listened to what I wanted. I highly recommend!
 5 
25.10.2023 15:18
My car was badly damaged due to a hit and run while my car was parked. Jeff worked urgently to get me the car I wanted into the dealership so that I can be back behind the wheel in comfort. This is my 4th lease with Jeff and Open Road and this was above and beyond.
 5 
25.10.2023 15:18
I’m a repeated client. Once again, Jeff gave me and wife optimal customer service. Seemless experience, his service level is excellent. I highly recommend Jeff and Open Road Volkswagen of Manhattan!!


 

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