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Open Road Volkswagen Manhattan

4.5

646-358-8100

New York City, 802 11th Ave, New York, NY 10019

We Want You to Experience Volkswagen Like Never Before

The most interesting reviews

- Great customer service- Thomas Hiram was attentive and profession. Took good care of my needs.

- I recently purchased a used Jetta from Jeff at Open Road Manhattan. Couldn't have asked for a better experience. Jeff helped me through the process and I didn't feel pressured or like I was on the losing end of the deal. I'm very happy with my new car and would recommend Jeff and the team at Open Road to anyone!

- My second time buying a Volkswagen with Jeff Issac he was amazing and this time he went above and beyond, he got me the most Bralic car even more than I expected. I ask for a hitch, and I got a fully loaded cross sport. Jeff went above and beyond as usual, and I highly recommend him if you are looking for VW come see Jeff he does not disappoint. A true gentleman and professional that provides exceptional customer service.

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Reviews about Open Road Volkswagen Manhattan

Review Checked

08.02.2024 13:17

Carol and the rest of service department were very helpful to us when a part with an extended warranty broke on our VW. We brought it in on a Tuesday. There was a backlog for diagnostics and we were heading out on vacation on Thursday. Carol worked hard to priorize the work and got our car back with the work completed in time for our trip! When we picked up the staff were very sweet and even asked where we were headed to advise on directions out of the garage. Thank you for your great customer service, Carol and team!

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08.02.2024 13:17

By far the best experience I have had at any dealership. The salesman Tom who took care of us went above and beyond to help us. I will highly recommend everyone that is looking for a vehicle to stop by and most importantly ask for Tom. Tom will do everything possible to help everyone out. Thank you again Tom for everything you did for my family and myself. I highly appreciate it.

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08.02.2024 13:17

i have been a customer for many years, got a new car recently, Thomas Horan was very helpful with choosing the car and getting all documentation.

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25.10.2023 15:20

We were assisted in looking for a new car by Jeff Isaac-Hodge at Open Road VW. He is a very knowledgable and professional salesman, with an eagerness to assist us in finding the right car. He went to extra lengths to please us, and was not high pressure. We highly recommend him to anyone looking for a new VW or Audi product. In addition, we have received excellent service over the years from Lisa Jimenez, our expert Service Advisor. She has always tried to work with me on delicate situations, and I find her tact and knowledge to be superior. They are both compassionate professionals, and would recommend either to anyone looking for a new car or comprehensive service.

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25.10.2023 15:19

Great experience with Open Road VW Manhattan. Tom Horan was extremely knowledgeable and helpful. He helped get us the car we wanted for a very fair price. I’ll absolutely recommend Tom and his team and be sure to go to Open Road for our future car purchases.

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25.10.2023 15:19

Brandon is the best salesperson I’ve ever worked with. He’s genuinely nice and honest and I felt so comfortable during the whole process. That dealership is super lucky to have him.

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25.10.2023 15:19

Great Dealership! Jeff from sales is awesome. His tutorial on how things work on the new ID4 was very informative.

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25.10.2023 15:19

My wife and I recently leased a vehicle from Open Road. We are incredibly pleased with our experience making the purchase, and with the car. In particular, we are grateful to our sales consultant, Jeff, who did a great job all the way through.

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25.10.2023 15:18

My experience at Open Road was superb! Jeff was kind and put me right at ease. He was knowledgeable and listened to what I wanted. I highly recommend!

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25.10.2023 15:18

My car was badly damaged due to a hit and run while my car was parked. Jeff worked urgently to get me the car I wanted into the dealership so that I can be back behind the wheel in comfort. This is my 4th lease with Jeff and Open Road and this was above and beyond.

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25.10.2023 15:18

I’m a repeated client. Once again, Jeff gave me and wife optimal customer service. Seemless experience, his service level is excellent. I highly recommend Jeff and Open Road Volkswagen of Manhattan!!