T.J. Maxx & HomeGoods Lenexa, KS

 4.5
913-438-9416
Kansas City, 9650 Quivira Rd, Lenexa, KS 66215

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Some interesting reviews about this place


Nice selection of lamps, pet products, kitchen gadgets etc. Stores of this nature always have ebbs and flows so check often for specific needs. They could use more help at the registers. A line of 12 people and 2 on register with one doing returns makes for some cranky customers at times!


There's good customer service, & then there's excellent customer service. Today I experienced great customer service at this particular location. Virginia is the reason I had such a pleasant experience today! She was helpful throughout my entire shopping experience. From the time I walked into the store, while I shopped, and even at checkout. She was patient, kind, professional, warm, & very friendly. She went above and beyond to assist me and naturally she exudes such a vibrant light. Not only did she tend to me as a customer, but I watched how she interacted with staff members. You can tell she truly cares about the relationships around her and it's clear that a strong rapport exists between them. I look forward to returning to this particular location as the kindness was exhibited by other staff members as well. I got an opportunity to share with Cassandra, the manager how amazing I was being treated, and it wasn't a surprise to her as she too knows how special Virginia is. I left feeling very satisfied and touched by such a kind soul.

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Reviews about T.J. Maxx & HomeGoods Lenexa, KS

 5 
07.01.2024 19:32
All the salespeople here are absolutely great! And in spite of the long checkout lines, this place is a great place to shop!
 5 
07.01.2024 19:32
What can I say? This is one of my happy places!! You can almost always find staff to help you if you have questions. The cashers are always friendly and courteous. My only complaint would be that you always spend more then you planned on because they have such GREAT STUFF!!!! Oh, and I buy ALL my dogs toys, clothing, supplies and beds here. BEST place on earth for dog toys!!!!
 5 
07.01.2024 19:31
Me gusta mucho la atención y la ropa
 5 
07.01.2024 19:31
Love their stores love their team members love their prices as well as selection.
 4.5
07.01.2024 19:31
I contacted the store looking for an item and they were quick to transfer me to the appropriate department. All those who I spoke to on the phone were pleasant and willing to assist. They placed the item on hold for me.

Upon my arrival to the store I browsed. I mean it's TJ Maxx - what can I say?!? The store was pretty messy but it's also after the holiday so I get it. I grabbed a few items and proceeded to check out.

The line was long but they were moving it quickly and efficiently. I was able to retrieve my hold item without incident and all in all I had a great experience!


 

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