REVIEWS
- Service was incredible, very attentive, and Ricardo took his time to walk us through the entire showroom. He gave us alternatives and never persuaded us to go for the priciest. Only had our comfort in mind. Thank you Ricardo!
- We had a wonderful experience and service. Ricardo spent time with us explaining all the benefits about the bed. He was awesome!!
- Jonathan and the crew were absolutely amazing in taking care of me and my entire family with our mattress needs. Super professional and extremely helpful. No need to look for mattresses anywhere else, everyone here will take of you like family. Cannot recommend them enough!
- Went in to “look” and came out with two new beds thanks to the excellent service provided by Jonathan and Ricardo. Super helpful, super friendly and super efficient. Thank you!
- Repeat customer for 7+ years to this specific store for a reason - everyone here is kind, patient and extremely knowledgeable. Sleep is important, and Jonathan and Ricardo have proven time and again to help us achieve better rest with our purchases. Bonus: LGBTQ+ friendly.
- We have used Mattress Firm exclusively and always have had a good experience. Knowledgeable and great follow up. Their delivery is timely quick and clean.
- Jonathan at Mattress Firm in Coconut Grove was very knowledgeable, patient and helped us find the perfect mattress. It was a great experience and would recommend to others!
- Excelente el servicio de Ricardo
- Ricardo and Jonathan both helped tremendously. Coming from the pains(literally) of a mattress out of box, Jonathan helped my wife and I find a mattress that we both love. Great store and great customer service.
- This is how customer service should look like!
Called the store today to get some info, Jesus was very kind in the phone so we decided to check out the stock in store. We went to the store just to check out, but we ended up buying everything we needed. Jesus was very knowledgeable about the products, he explained everything we wanted to know. He was very patient with us, he even went above and beyond to schedule a next day delivery and made a few calls until he got a confirmation from their warehouse. I really suggest going to the store instead of buying online bc if we didn’t go, would end up buying things completely different from what we needed.
- Excelente servicio y conocimientos, muy amable Ricardo que fue quien nos atendió en la compra.
Gracias
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